FAQ

Q: “What’s inside Endocube?”

 

A: Endocube contains a patented, high molecular weight, aliphatic hydrocarbon compound. The substance is inert, non-toxic, and approved by the NSF for usage with any refrigerator or freezer.

 

Q: “How do I know this is safe for my product?”

 

A: Endocube was actually invented as a food safety device, and it was only accidentally dis-covered that it saves energy as well. Endocube is NSF approved as a food safety device and there is an NSF logo on every Endocube sold, so customers can feel comfortable that their product is at least as safe (or even safer) than it was before. In NSF studies, the Endocube actually achieved a more consistent product temperature over time (i.e., less fluctuations).

 

Q: “How does Endocube know what type of product is in the case?”

 

A: How does a thermostat know whether it contains hot or cold liquid? It’s the same principle. Endocube does not “know” what is in the case, it simply insulates the probe with a patented compound that is similar to most foods.

 

In other words, there is much less of a difference between the thermodynamic properties of “Endocube vs. product,” than there is between the thermodynamic properties of “air vs. product.”

 

Q: “Will installing Endocube void my warranty?”

 

A: No. Manufacturers warranty is for defects in materials or workmanship, neither of which are affected by Endocube. Endocube has no mechanical or electrical parts and is therefore “non-invasive” to the refrigeration system. There is functionally no difference be-tween installing an Endocube and changing the usage pattern of the cooler or freezer.

 

Q: “We already have a food monitoring system.”

 

A: There are some stand-alone food monitoring systems that allow customers to drop a de-vice into a case that transmits food temperature back to a monitoring system. The important thing to focus on is that Endocube also does that but pays for itself. So, Endocube is a self-financing food monitoring system, which puts it way ahead of the competition.

 

Q: “How does this work with a pressure system?”

 

A: It can work with a pressure system, if they have thermostats in the cases and reconfigure the system to regulate refrigeration supply based on changes in EndoCube temperature. Alternatively, it can simply be used as a food monitoring system, sending product temperature back to their IT systems for each case or zone.

 

Q: “How does Endocube affect the temperature inside the refrigerator or freezer?”

 

A: Endocube usually lowers the air (“case”) temperature due to more efficient cooling and, to com-pensate for this new lower temperature, the thermostat setting is adjusted upward. In other words, Endocube achieves the same air temperature with a higher set point, thus saving energy.